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Privacy & Security

Online purchases with Fenton & Fenton are processed using the secure services of PayPal, AfterPay, ZipPay, Shop Pay, VISA and Mastercard. For information regarding these service providers’ privacy policies, please visit their respective websites.

All information provided to Fenton & Fenton while conducting our business is regarded as strictly confidential and is managed in accordance with Australian Privacy Laws. In the course of making purchases online you will be asked to provide certain personal information such as your name, address, telephone number, email address and credit card number. This information is stored internally by Fenton & Fenton in secure information systems.

Fenton & Fenton employs appropriate technical and managerial practices to ensure the security of all information and to prevent unauthorised access or disclosure of the information provided by you unless required by Law. We may, however, provide certain necessary information to third party service providers or contractors who assist Fenton & Fenton to provide you with particular services. For example, we may provide your name and address to transport providers to deliver a purchase to you. 

We also use cookies which are small packets of information stored on your computer. Cookies do not contain any information that can be used to personally identify you such as your name or any kind of financial information. Cookies contain information about the way in which you use our website and as such are a valuable tool for us in learning how to better provide our services to customers and to improve your experience of our website. If you do not want cookies on your system, you must disable them in the preferences section of your browser.

By signing up to our mailing list you consent to Fenton & Fenton sending advance notice of sales, new stock shipments and other events to the email address you provide. The email address you provide will be for the internal use of Fenton & Fenton only. We will not sell or rent your email address to any third parties. To unsubscribe from the Fenton & Fenton email list please contact us at

Fenton & Fenton reserves the right to update its privacy and information security policy as necessary in response to any changes in business practices or any other unforeseen circumstances. Any changes made will be posted on this section of our website.

Customer Care

For all enquiries or claims relating to products, orders and deliveries then get in touch with our customer care team on (03) 7066 6707 or